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Hot Topics: Culture Change in Action

Monthly Webinars for the whole team from Pioneer Network


2016 Hot Topics Webinars Available for Purchase as a Bundle!
The dates, topics and presenters are set for Pioneer Network's 2016 webinars! We are offering all 12 webinars for a discounted bundle price of $890 (that's 3 free webinars from the individual webinar rate). Many of these webinars are from our most highly rated 2015 conference sessions. Topics are always highly relevant to person centered care/person directed living.

2016 Pioneer Network Hot Topics: Culture Change in Action Webinars
All webinars are from 2-3 p.m. ET unless otherwise indicated




January 14

Individualized Care Planning = Compliance with CMS Requirements

Carmen Bowman, Owner, Edu-Catering

February 11

Building Community Through Meaningful Engagement, Presenters

Angie McAlister, Director of Cultural Transformation-Hometown, Signature HealthCARE and Linda McDaniel, Director of Clinical Culture-Hometown, Signature HealthCARE

March 17

Palliative Care for Persons Living with Advanced Dementia: Why Comfort Matters!

Tena Alonzo, Director of Education & Research, Beatitudes and Ann Wyatt, Residential Care Policy & Strategy Consultant, Alzheimer's Disease and Related Disorders, New York City, Inc.

April 14

Educating the Next Generation of Nurses in Person-Directed Care

Christine Mueller, Professor & Associate Dean for Academic Programs, School of Nursing – University of Minnesota

May 12

2-3:30 p.m. ET

Re-empowering Staff: Direct Care Employees T.E.L.L. their Story

Susan Moser, Chaplain/Culture Change Leader; Anne Mahler, Clinical Nurse Specialist; Bevan Briscoe, Senior RA; Heather Dexter, LICSW; Rosemary Kard, RA; Marie Alberte Parent Daniel, LPN

June 14

The Role of the Medical Director and Attending Physician in Advancing Person-Centered Long-Term and Post-Acute Care

Jonathan Evans, MD, Past President, AMDA-The Society for Post-Acute and Long-Term Care Medicine and Christopher Laxton, Executive Director, AMDA-The Society for Post-Acute and Long-Term Care Medicine

July 21

Person-centered Care Leadership: Meeting the Challenges Together

Nancy Fox, Chief Life Enhancement Officer, Vivage Quality Health Partners and Denise Hyde, Community Builder, The Eden Alternative

August 18

What's in your Bundle? A Communication Map to Engage Staff in Individualizing Care

Barbara Frank, B&F Consulting and Amy Elliot, Ph.D, Research Consultant, Pioneer Network

September 15

2-3:30 p.m. ET

Improving the Dining Experience: Practical Solutions backed by CMS Regulations and the New Dining Practice Standards

Carmen Bowman, Owner, Edu-Catering and Suzanne Quiring, Registered Dietitian, SuzyQ Menu Concepts

October 20

Family Matters: Creating Person-Centered Care Partners

Stephanie Gfeller, Long-Term Care Program Coordinator, Kansas State University Center on Aging and Judy Miller, Project Consultant, PEAK 2.0, Kansas State University

November 17

Well-being is a Rainbow Flag: Putting Well-being Back into the Lives of LGBT Elders Through Person-Directed Practices

Mel Coppola, Owner, Heart In Care, LLC and Troy Johnson, Senior Services Manager, Center on Halsted, Chicago and Elder Participant from the Center on Halsted Senior Program

December 15

Measuring Intangibles: A Review of Tools to Assess Quality of Life and Well-Being

Denise Hyde, Community Builder, The Eden Alternative; Diana White, PhD, Senior Research Associate, Portland State University, and Kimberly Van Haitsma, PhD, Associate Professor of Nursing and Director, Program for Person-Centered Living Systems of Care, Penn State University College of Nursing

To learn more, contact

If you're not interested in the bundle purchase of the 2016 webinars, each individual webinar will be available for $99 and you will receive the On Demand webinar after the live webinar.


Family Matters: Creating Person-Centered Care Partners
October 20, 2016, 2-3 p.m. EST
Registration: $99 (includes live webinar and webinar recording that can be watched/shown as many times as you'd like) unless purchase all 2016 webinars. Click here to register if purchasing just this webinar.
If you'd like to purchase and register for all 2016 webinars at the bundle discount price of $890 (for 12 webinars), please email before registering.

CEs for nurses are available for each webinar at an additional fee of $10 each.

Webinar Description
Many discussions about person-centered care that include the family of residents are focused on the challenges of working with family members or how they stand in the way of person-centered care. Not this one! This webinar will explore the importance of creating person-centered care partners out of the residents' family members. The barriers that make this relationship difficult and solutions for overcoming those will be discussed. Individualized care plans and acceptance of risk are critical pieces of person-centered care and you will learn how family partners can be an integral part of these processes.

Learning Objectives
  1. Identify strategies for building relationships and trust with residents' family members.
  2. Describe how to increase family involvement in the care planning process.
  3. Discuss the role of the relationship with family members in risk and clinical care discussions.

Presenters: Stephanie Gfeller, Long-Term Care Program Coordinator, Kansas State University Center on Aging and Judy Miller, Project Consultant, PEAK 2.0, Kansas State University.

Bio information:

Stephanie Gfeller serves as the Long-term Care Program Coordinator for the Kansas State University Center on Aging. She has a Bachelor's Degree in Family Studies and a Master's Degree in Gerontology, both from Kansas State University, and is a licensed adult care home administrator. Stephanie helps with education development, provider trainings and evaluations for the PEAK 2.0 culture change financial incentive program in Kansas. She is particularly interested in the meaningful life component of person-centered care and sees family as a central piece to meaningful living. Stephanie has served on the board of the Kansas Culture Change Coalition and the Aging Services Transformation Alliance (ASTRA) board. She authored several of the PEAK culture change education modules and Uniting Wonder with Wisdom a guidebook for developing intergenerational classrooms in nursing homes. 

Judy Miller serves as a Project Consultant of PEAK 2.0 for Kansas State University Center on Aging. She is a registered nurse and has a Bachelor's degree in Health Science with focus on management from Excelsior College in New York. Judy assists with the development, education and evaluations for the PEAK 2.0 culture change incentive program in Kansas. She has served in long term care in different roles including 17 years as a Director of Nursing.