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Hot Topics: Culture Change in Action

Webinars from Pioneer Network

Ensuring Residents Get a Good Night's Sleep
Tuesday, July 29. 2014
2:00 - 3:30 p.m. ET
Registration fee: $99

Many nursing home and assisted living communities have never considered sleep as an integral part of the plan of care and services provided for the resident despite the fact that a good night's sleep is so important to their well-being. During this webinar, you will learn how Empira nursing homes have reviewed their care practices and have made adjustments that include:
  • Reducing disturbances to nighttime sleep and increasing daytime activities for their residents
  • Encouraging good exposure to light and sun during the day and darkness at night to help keep internal clocks set
  • Reducing daytime napping that robs nighttime sleep
  • Offering different types, timing and amounts of foods and fluids to better enhance wakefulness and sleep
  • Reviewing and sometimes changing medications to assist with improved sleep and wake times
  • You will learn how to "allow" your residents the option of not being disturbed during the night, if that is their desire. By eliminating or minimizing night time interruptions, homes can encourage more of the restorative sleep that residents need to maintain and enhance their quality of life.
  • After the webinar, participants will be able to:
  • Discuss the etiology of sleep and wake and its effect on health, disease and illness.
  • Explain the top 10 disturbances that contribute to residents' sleep hygiene and overall wellness.
  • Identify operational actions and interventions long-term care providers can do to prevent sleep disturbances.
  • Discuss the "tyrannosaurus rex" of the sleep disturbance program: skin breakdown and incontinence prevention.
About the Presenter:
Sue Ann Guilderman
, Director of Education and Quality Improvement at Empira, has over thirty-five years of experience providing education, leadership and consultation to non-profit and for-profit long-term care organizations. She is a Registered Nurse with a BA and MA in communication and adult education. Sue Ann has been responsible for the education of the leadership, management and direct care staff of Empira's homes and oversaw the implementation of the Restorative Sleep Vitality Program. She has taught in the School of Public Health at the University of Minnesota and recently received a Minnesota Care Providers Association award for "recognition of her outstanding leadership in educational programming."


Didn't participte
in these webinars?
To purchase Part One or Part Two of Dementia Care Soup Recipe webinar recordings
and handouts, contact

Dementia Care Soup:
Now with Person-Centeredness!

A two-part webinar series, after which you will be able to create your own recipe for person-centered dementia care with your team, and get cooking on creating experiences of meaning and purpose for people living with dementia and those who work with them. Are you ready to look at what you know and challenge yourself with new ideas that perhaps you have not thought about? Then join us for some time well spent!

WARNING: These are not your normal webinars. We will give you concrete ideas and practical solutions but we want YOU to think out of the traditional stockpot, so we will present in that same fashion. We invite and highly encourage you to organize a discussion group afterward. We will supply the questions.

Dementia Care Soup Recipe: The Stock
Presented Thursday, May 29, 2014

The nationally known dementia care experts presenting these webinars have been asked many times for the recipe for good person-centered dementia care -- and they are about to give it to you. In Part One of this two-part series, they will give you the recipe for the foundation of person-centered dementia care, or, in cooking terms - the stock. You NEED this base. The base is the ESSENCE of the soup. The principle of deeply knowing people -- those living with a diagnosis of dementia and those who support them, is the essence of good person-centered dementia care. In this webinar, the presenters/cooks will explore how you and your team can develop a savory stock by learning and valuing the uniqueness of each person and their relationships with each other, while building a culture of "rampant normalcy" that seeks to restore a normal flow of life that is meaningful to all of us (this is an everyday soup, after all, not a fancy bisque).

Participants in this webinar will be able to:
  • Identify foundational components of person-centered dementia care.
  • Review the importance of knowing who residents are and a process for achieving deep knowing about each resident
  • List some questions for self-introspection as a dementia care provider
  • Discuss with their team how to build a culture of person-centered dementia care

Dementia Care Soup Recipe: The Ingredients
Presented Thursday, June 26, 2014

Part Two of the series builds upon the stock or base we created in our recipe for good person-centered dementia care. When we think of cooking our dementia soup, what do we add after we have our stock made? The ingredients. The presenters/cooks will give you ingredients to create your own unique "soup" to support each individual and each community. Certain ingredients are essential, such as empathy, perspective, purpose, and presence. It is up to you to decide the proportions of these ingredients and what additional ingredients you may want or need. Just as every family has their own special recipes you will be creating a unique concoction of person-centered dementia soup to support the individuals living with dementia that you work with. The presenters/cooks will walk you through how to come up with your own ingredients to give it your own twist and create your own dementia care family recipe.

Participants in this webinar will be able to:

  • Identify components of person-centered dementia care that build upon a solid foundation of honoring and understanding each individual
  • Review how essential practices of empathy, perspective, purpose and presence create a culture that creates good lives for people with dementia and caregivers
  • Evaluate how a person-centered culture supports people with dementia by responding to their expressions of need and lessening the use of unnecessary antipsychotics

Missed these webinars?
To purchase Part One, Dementia Care Soup Recipe: The Stock or Part Two, Dementia Care Soup
Recipe: The Ingredients webinar recordings and handouts, contact

The Presenters/Cooks:

Sonya Barsness
is a Masters-prepared Gerontologist with nearly 20 years of experience in aging, primarily in dementia care and long-term care. Sonya has served elders and their care partners in assisted living, nursing homes, and in home and community-based settings. Her additional experience is in education, programming, policy, and research related to long-term care, dementia care, and person-centered care. Sonya's work is grounded in a person-centered philosophy that honors the unique needs, preferences, and goals of elders through core values of choice, dignity, respect, self-determination, and purposeful living. Sonya was a co-developer with Karen Stobbe of CMS' Hand in Hand Training Program which was distributed to every nursing home in the country. She is also adjunct faculty at Virginia Commonwealth University Department of Gerontology. Sonya's passion and vocation is changing the culture of aging, to include promoting personhood in dementia care.

Karen Stobbe was working as an actress, director, writer and instructor of theatre when her Dad was diagnosed with Alzheimer's disease. Her life has taken on a new focus and new meaning in combining the knowledge of her two worlds into one life work. Karen wrote and performs in a two-person performance (with her husband, Mondy) entitled Sometimes Ya Gotta Laugh, which takes you on a fast paced journey through the world of caregiving; the laughter and the tears. She has also written a book by the same name, which is in its third printing. Karen has developed a 6-week training program called In the Moment, which uses creativity, improvisation and theatre as training tools. She was formerly the Director of Education and Outreach for Pioneer Network and was a co-developer with Sonya Barsness of CMS' Hand in Hand Training Program. Karen has performed over 600 trainings in storytelling, improvisation, caring for persons with dementia and the importance of laughter. Karen's Mom, Virginia, who was diagnosed with Alzheimer's a year after her Dad passed away, lives with Karen, her husband, Mondy, daughter Grace in Black Mountain, North Carolina along with their pets, Ginger, Gus, Pickle and Kiwi.