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Hot Topics: Culture Change in Action

Monthly Webinars for the whole team from Pioneer Network


2016 Hot Topics Webinars Available for Purchase as a Bundle!
The dates, topics and presenters are set for Pioneer Network's 2016 webinars! We are offering all 12 webinars for a discounted bundle price of $890 (that's 3 free webinars from the individual webinar rate). Many of these webinars are from our most highly rated 2015 conference sessions. Topics are always highly relevant to person centered care/person directed living.

2016 Pioneer Network Hot Topics: Culture Change in Action Webinars
All webinars are from 2-3 p.m. ET unless otherwise indicated




January 14

Individualized Care Planning = Compliance with CMS Requirements

Carmen Bowman, Owner, Edu-Catering

February 11

Building Community Through Meaningful Engagement, Presenters

Angie McAlister, Director of Cultural Transformation-Hometown, Signature HealthCARE and Linda McDaniel, Director of Clinical Culture-Hometown, Signature HealthCARE

March 17

Palliative Care for Persons Living with Advanced Dementia: Why Comfort Matters!

Tena Alonzo, Director of Education & Research, Beatitudes and Ann Wyatt, Residential Care Policy & Strategy Consultant, Alzheimer's Disease and Related Disorders, New York City, Inc.

April 14

Educating the Next Generation of Nurses in Person-Directed Care

Christine Mueller, Professor & Associate Dean for Academic Programs, School of Nursing – University of Minnesota

May 12

2-3:30 p.m. ET

Re-empowering Staff: Direct Care Employees T.E.L.L. their Story

Susan Moser, Chaplain/Culture Change Leader; Anne Mahler, Clinical Nurse Specialist; Bevan Briscoe, Senior RA; Heather Dexter, LICSW; Rosemary Kard, RA; Marie Alberte Parent Daniel, LPN

June 14

The Role of the Medical Director and Attending Physician in Advancing Person-Centered Long-Term and Post-Acute Care

Jonathan Evans, MD, Past President, AMDA-The Society for Post-Acute and Long-Term Care Medicine and Christopher Laxton, Executive Director, AMDA-The Society for Post-Acute and Long-Term Care Medicine

July 21

Person-centered Care Leadership: Meeting the Challenges Together

Nancy Fox, Chief Life Enhancement Officer, Vivage Quality Health Partners and Denise Hyde, Community Builder, The Eden Alternative

August 18

What's in your Bundle? A Communication Map to Engage Staff in Individualizing Care

Barbara Frank, B&F Consulting and Amy Elliot, Ph.D, Research Consultant, Pioneer Network

September 15

2-3:30 p.m. ET

Improving the Dining Experience: Practical Solutions backed by CMS Regulations and the New Dining Practice Standards

Carmen Bowman, Owner, Edu-Catering and Suzanne Quiring, Registered Dietitian, SuzyQ Menu Concepts

October 20

Family Matters: Creating Person-Centered Care Partners

Stephanie Gfeller, Long-Term Care Program Coordinator, Kansas State University Center on Aging and Judy Miller, Project Consultant, PEAK 2.0, Kansas State University

November 17

Well-being is a Rainbow Flag: Putting Well-being Back into the Lives of LGBT Elders Through Person-Directed Practices

Mel Coppola, Owner, Heart In Care, LLC and Troy Johnson, Senior Services Manager, Center on Halsted, Chicago and Elder Participant from the Center on Halsted Senior Program

December 15

Measuring Intangibles: A Review of Tools to Assess Quality of Life and Well-Being

Denise Hyde, Community Builder, The Eden Alternative; Diana White, PhD, Senior Research Associate, Portland State University, and Kimberly Van Haitsma, PhD, Associate Professor of Nursing and Director, Program for Person-Centered Living Systems of Care, Penn State University College of Nursing

To learn more, contact

If you're not interested in the bundle purchase of the 2016 webinars, each individual webinar will be available for $99 and you will receive the On Demand webinar after the live webinar.


Measuring Intangibles: A Review of Tools to Assess Quality of Life and Well-Being
December 15, 2016, 2-3 p.m. EST

Registration: $99 (includes live webinar and webinar recording that can be watched/shown as many times as you'd like) unless purchasing all 2016 webinars. Click here to register if purchasing just this webinar.

If you'd like to purchase and register for all 2016 webinars at the bundle discount price of $890 (for 12 webinars), please email before registering. CEs for nurses are available for each webinar at an additional fee of $10 each.

Webinar Description
Maintaining and promoting quality of life (QOL) is a foundational goal for recipients and providers of long-term care. Yet, even though QOL is a critical component of each individual's experience, wide variations in preferences and perceptions of care often relegate QOL to a more intangible, subjective concept. This webinar will strive to concretize QOL, as a measurable indicator of person-centered care, through an overview of three tools (Preferences for Everyday Living – PELI; Eden Alternative Well-Being; and the Person-Directed Care Instrument for Staff). These tools were designed to more objectively measure gaps and successes to support QOL, and each free tool offers unique methods and opportunities to integrate QOL measurement with person-centered practices in your organization to assure that residents are experiencing a life of value and happiness.

Learning Objectives
  1. Identify three prominent, free tools designed to assess, measure and support quality of life (QOL) in nursing homes and other long-term care settings.
  2. Describe the best practices associated with each tool including tips on when and how these tools can be integrated into existing processes to promote QOL.
  3. Competently plan and implement the use of these tools in organizational efforts to champion, improve and measure quality of life in long-term care.
Presenters: Denise Hyde, Community Builder, The Eden Alternative; Diana White, PhD, Senior Research Associate, Portland State University, and Kimberly Van Haitsma, PhD, Associate Professor of Nursing and Director, Program for Person-Centered Living Systems of Care, Penn State University College of Nursing

Bio information

Denise Hyde, Pharm.D. discovered culture change in 1997 at the Thomas Fitzgerald Veterans Home in Omaha, Nebraska. She left the Veterans Home in 2001 and became a Regional Coordinator for The Eden Alternative supporting six states. In 2005, Denise was hired by the Quality Improvement Organization in Nebraska to do culture change work and Medicare Part D projects. She is now serving as the Community Builder for The Eden Alternative supporting Eden Registry Members. Denise is one of the founding members of the culture change coalition in Nebraska and has spoken several times on culture change locally and nationally.

Diana White, PhD, is a senior research associate at the Institute on Aging at Portland State University. She works on a variety of education and evaluation projects, including projects related to long-term services and supports. Dr. White and her colleagues developed an instrument to assess person-directed care from the perspective of staff working in nursing homes, assisted living, and residential care settings as part of the Oregon Better Jobs Better Care demonstration project. She is currently developing and validating the Person-Directed Care Instrument for Residents, which is being developed in nursing homes, assisted living, residential care, and adult foster care. Dr. White serves on the Making Oregon Vital for Elders Steering Committee, that state's culture change coalition. 

Kimberly Van Haitsma, PhD, has worked in long term care settings for over 35 years. During that time she has had many roles including nursing assistant, clinical geropsychologist, health services researcher, as well as family caregiver. She recently took a position at Penn State University's College of Nursing as the Director for the Program for Person Centered Living Systems of Care. In this position, she is pursuing a lifelong passion to advance the science of person centered care, create evidence based education and intervention approaches and assessment tools, and translate those evidence based approaches into "real world" settings of care. The goal of these efforts is to enable providers to deliver evidence based high quality care that is focused around fulfilling the older adult's preferences for every living; thus making it possible for older adults to flourish and achieve well-being.