Teresian House

Strategies for Planning

• Survey residents, families and staff -  In 1991, Teresian House conducted surveys of residents, families and staff. Many transformations were based on resulting comments and assessments.
• Evaluate strengths and weaknesses of multiple aspects of the organization - Teresian House evaluated the physical environment, staff and resident policies, care practices, and social interactions.
• Define or redefine mission and goals - Sister Pauline and her staff wrote mission statements and created goals to support personal and organizational missions.
• Focus on areas of concern and create solutions - A steering committee studied dementia care and created the Dementia Program Pilot.
• When embarking on change, involve all stakeholders - Teresian House held regular meetings with staff, families and residents to discuss environmental changes.
• Create an organizational structure with the resident at the center (see above Teresian House Organizational chart).