PC-01 Leadership at ALL Levels in the New Culture
Bill Keane, Consultant
This intensive experience will focus on cultivating the elements necessary for meaningful and sustainable cultural transformation in your organization. These elements include ethical leadership and a team organizational culture that distributes power and control as close to the elder as possible. This session's four key areas of focus are: the individual experience of power and vulnerability; defining a shared vision for aging in community; the role of leadership in developing this new culture; and tools for planning organizations that are person-centered and relationship-based, embedded in a strengths based “Appreciative Inquiry” approach.
PC-02 Creating Places Where We Are Proud to Live and Work: How to Begin the Journey of Change
Joanne Rader, Rader Consulting
Lynda Crandall, Consultant
When those who work in elder care settings hear about culture change, they are often excited to create an environment of value-based, person-directed care. But the question remains, "How do we begin?" This intensive is designed for those who recognize the need to change and have yet to begin the process or have just begun. The emphasis is on building inclusion and partnerships, and creating a reasonable, thoughtful plan that can succeed. This is an interactive session that will provide numerous tools for you to take back to your facility. The changes that we will describe do not require remodeling or rebuilding the facility, but will address how to alter the existing organizational, physical and psychosocial environments to better support person-directed care in order to achieve quality of life for those living and working in the setting.
PC-03 Home is Where the Kitchen is
Linda Bump, Pennybyrn at Maryfield
Robert Creel II, Pennybyrn at Maryfield
Whether you are a traditional facility or a transforming organization, whether you are well along on a culture change journey or just thinking about beginning to change, this introduction to enhanced dining experiences will be of value to your dining and nutrition services staff - RDs, CDMs, chefs, cooks, as well as administrators and other department leaders. In the spirit of OBRA, which challenges us to maximize resident choice and honor resident individuality through dining innovations, this workshop will explore multiple opportunities as simple as special celebratory meals to the complexity of breakfast cooked to order. Learn what pioneers in dining innovation are doing to enhance resident-directed dining in long-term care.
PC-04 High-Performance Workplace: The Pre-requisite for Culture Change
Cathie Brady, B&F Consulting
David Farrell, Medical Hill Rehabilitation Center
Barbara Frank, B&F Consulting
There are three components of a high-performance workplace: staff stability, systems that support staff cohesion and collaboration, and high-involvement management practices. When these are in place, organizations can take on any change process with a high degree of success. This session will trace one home's journey from instability to stability, from contention to collaboration. It will provide the tools used for data-driven decision-making -- to uncover the causes of the instability and re-allocate resources to support stability. The session will share pillars of stability and teamwork including: effective communication systems, collaborative problem solving, leadership credibility and encouragement, meaningful staff appreciation, and development of leaders throughout the organization. We will debunk conventional wisdom while presenting the business case for practical, research-based strategies that bring out the best in your staff.
PC-05 The Eden Alternative: A Principle-Centered Approach to Cultural Change
Nancy Fox, The Eden Alternative
Judy Thomas, The Eden Alternative
Dorene Spies, Mt. Carmel Home
In this session, participants will explore The Eden Alternative as a principle-centered approach to cultural transformation. The Eden Alternative began 15 years ago in one nursing home and has grown into a movement reaching tens of thousands of people around the world. Dive deeply into the rich philosophy of The Eden Alternative with one of its founders Judy Thomas and deepen your vision for creating vibrant communities where elders and staff can thrive. Whether already a part of the family of Eden or an explorer new to its concepts, you will discover meaning and excitement in this day-long journey. Come ride the Eden Wave!
PC-06 Moving In, Moving Up and Moving On
Jim Kinsey, Institute for Caregiver Education
Myrna Eshelman, Institute for Caregiver Education
Join the Institute for Caregiver Education team as they explore three key areas in any culture change journey. Moving In will explore the needs of elders as they move into a new community. This interactive session will explore interdisciplinary team assessments, integrated charting and neighborhood initiatives that can support elders during this time. Moving Up will explore how team members are supported by human resource policies and procedures that sustain empowerment, choice, respect and relationships. Participants will explore what is necessary to transform from managing human resources to leading self-directed teams. Finally, in Moving On, participants will explore the greatest wave of the culture change movement — transforming the culture of aging. In this dynamic and interactive session, participants will explore how long-term care may have lost its voice in advocacy, and more importantly, how we can get it back and make a difference.
PC-07 Coaching Supervision and Leadership
Susan Misiorski, Paraprofessional Healthcare Institute
Kate Waldo, Paraprofessional Healthcare Institute
Peggy Powell, Paraprofessional Healthcare Institute
This session is a two-day skill-building workshop for individuals holding supervisory and management positions in all long-term care environments. This curriculum creates a safe environment for culture change agents to learn and experiment with communication techniques that build relationships and encourage employee problem-solving and critical thinking, while holding people accountable in a supportive manner. Field-tested in Pennsylvania and Northern New England, outcomes include improved employee retention and satisfaction, reduced employee absences and improved communication and accountability systems, ultimately improving consumer quality. Participants must be available to attend the full two-day workshop on August 1st and 2nd. Session times are 9AM-5PM on August 1st, and during concurrent sessions A, B, and C on August 3rd.
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PC-08 Nurses and Culture Change: Leaders? Teachers? Team Builders? Partners!
Anna Ortigara, Life Services Network
Denise Ellis, Perham Memorial Home
Mary Ann Anchini, Presbyterian Homes
Jude Rabig, Rabig Consulting
This session will explore the role of nurses in communities undertaking culture change. Many questions exist about how nurses are most effective in transforming a community. They bring clinical knowledge and history as care team leaders, but the rigidity of medication administration and regulatory responsibilities has often left nurses sidelined from being full partners in transformation. The role of nurses has been conceptualized in a variety of ways in culture change organizations. In this session, different models will be presented and many questions will be explored with the goal of including nurses as core components in communities' transformation.
PC-09 Growing Leadership Deep and Wide: Changing Roles in Transformational Organizations
Megan Hannan, Action Pact, Inc.
Marcia Parsons, Garden Spot Village
As organizations move toward person-directed daily life, staff take on new roles in a changing environment. In successful and enduring culture change, everyone grows in leadership skills, is expected to use those skills and is then evaluated on them. Come learn with a panel of practitioners who are experiencing these new roles, and share ideas about the processes they used to grow into new roles. The panel will share their stories, successes and stumbles along the way. Participants will have a chance to share their own stories, as well as learn steps in the process of crafting new roles in transforming organizations.
PC-10 Creativity Creates Connection
Karen Stobbe, In the Moment
Nancy Tischer, St. John’s on the Lake
Besides being wonderfully alliterative, the title for this session is true. We must find ways to unleash the creativity in ourselves, in those we work with and with persons who have dementia. The first half of this session will focus on the innovative and effective storytelling method "Time Slips," which reaffirms the storyteller's (Person With Dementia) humanity and makes connections with family, friends and staff. You will learn the tools and confidence to bring "Time Slips" to your facility or use as a volunteer wherever you wish. The second half of the day will give you an overview of the "In the Moment" program. This method uses creative techniques, theater exercises, and improvisational games as teaching tools for anyone who wants to enrich the care of persons with dementia. Although the focus is on Alzheimer's, you can use this multi-faceted training program for many other needs. We will be using "In the Moment" as a framework, but part of the focus will be on learning what will work for you and your team. This session is appropriate for everyone from CEOs, to skilled trainers, to CNAs, to family members.
This session will require the purchase of the Time Slips manual for $10.
PC-11 Creating & Sustaining Culture Change Coalitions: Practical Tools and Policy Directions
Joe Angelelli, The Pioneer Network
Hollis Turnham, Paraprofessional Healthcare Institute
Sponsored by AARP
Culture change coalition leaders from around the country will come together during a special meeting on August 1 for a unique opportunity to share organizing lessons and tools for sustaining momentum. Following an open poster session featuring innovations from dozens of states, we will focus discussions on specific organizational issues like outreach, communication, funding and stakeholder involvement. Representatives from the Minnesota Culture Change Coalition will share their experience developing their culture change coalition. Hollis Turnham of the Paraprofessional Healthcare Institute will lead an afternoon discussion on public policy issues. Participants will ultimately form small group learning circles to examine the alignment of culture change with a variety of state and federal public policy initiatives, including workforce training, regulatory oversight, reimbursement policy and broader system rebalancing issues.
PC-12 R*E*S*P*E*C*T: Building Community in a Diverse Workplace
Maria Ellena DelValle, Paraprofessional Healthcare Institute
Renya Larson, Paraprofessional Healthcare Institute
The process of implementing organizational change often brings pre-existing communication and interpersonal challenges to the surface. Transforming an organization's culture requires communication and relationships to flourish, so the need to resolve these challenges is vital. Participants in this session will form a supportive learning community as we engage in a process of defining respect and exploring our strengths and differences. If your culture change strategy includes effectively supporting a culturally diverse staff and the desire to build respectful relationships between departments, shifts, supervisors and employees, then this is the session for you. While individuals are welcome, this session will be particularly useful to teams from the same organization.
PC-13 Site Visit: Journey Home SOLD OUT
LaVrene Norton, Action Pact, Inc.
Steve Lindsey, Garden Spot Village
Rich Newman, Pennybyrn at Maryfield
Steve Shields, Meadowlark Hills
Kathy Aube, Lenawee Medical Center
Marilyn Oelfke, Perham Memorial Home
This delightful pre-conference session includes a bus-inar (seminar on a bus) before and after a visit at Perham Memorial Home where participants will visit elders and staff living and working in households. Climb onto the bus and experience a three-hour workshop complete with mini-lessons, stories, video, small group exercises and snacks. Workshop facilitators include leaders from five organizations that have reshaped their physical and organizational structures to create small environments where elders are in charge and staff serve them through self-led work teams. Study the "Elements of Households" then personally experience these elements while visiting Perham.
For serious students only! Beginning on Tuesday, July 31st at 6:00 p.m. in Bloomington, MN a 3+hour bus ride to Perham for Tuesday night's lodging. After breakfast on Wednesday spend the morning through lunch in the households, and a return trip filled with observations, discussion, feedback, questions and answers. Register early: when the bus seats are filled the session is closed.
The hotel charge for Tuesday night in Perham is extra — you will be asked to make your own reservation and pre-pay with credit card.
AmericInn in Wadena, Minnesota has a block of rooms for Pioneer Network at a group rate of $85. Please call 218-631-1580. Hotel had indoor pool, Jacuzzi, wireless Internet, breakfast. If you are going to attend this site visit with a colleague, please consider sharing a room.
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