Cracking the Hospitality Code: What Everyone Should Know about Customer Service Denise Boudreau-Scott and Allison Duda, Drive team members Customer service. The resident experience. Visitor impressions. Every single day, employees are taking countless actions that are helping to support your… Read more
Pioneer Networking and the Culture Change Movement
We are glad you are interested in staying up to date with the latest news and events in the culture change movement. Check back here regularly to read blog posts from both Pioneer Network staff and other culture change and person-directed care experts.
Hand in Hand with the Elders at the New Jewish Home
The Team at the New Jewish Home Several years ago when Green House Guide and Director of Community Life Activities at The New Jewish Home, Manhattan, Miriam Levi, attended a Pioneer Network conference session on Elder volunteerism she returned home ready to… Read more
#Elder Wisdom Campaign Harnesses Great Untapped Resource
By Kristian Partington Journalist, PW Writing Studios At one point a few years ago during Masterpiece Gala: Celebrating the Wisdom of the Elder, an event hosted by Schlegel Villages to showcase the artistic talents of residents from all the villages,… Read more
Elder Champions
Barry Barkan Ashoka Fellow Co-Founder Elders’ Guild The Pioneer Network was born of values that affirmed the right of each person to a dignified meaningful life in a community that supports the well-being and self realization of each person. In… Read more
8 Signs the Shortage in Paid Caregivers is Getting Worse
Robert Espinoza Vice President of Policy at PHI What will happen when we can’t find a paid caregiver to care for an ailing parent, a grandparent too frail to care for herself, or a child with functional limitations who requires… Read more
Person-Centered Care and Care Planning Makes it into the New CMS Regulations, Part II
Carmen Bowman, Author, Consultant, Edu-Catering: Catering Education for Compliance and Culture Change The new CMS regulations which went into effect Nov. 26, 2016 now include many culture change practices and principles, one of which is person-centered care planning. In last week’s… Read more
Person-Centered Care and Care Planning Makes it into the New CMS Regulations, Part I
Carmen Bowman Author, Consultant, Edu-Catering: Catering Education for Compliance and Culture Change The new CMS regulations which went into effect Nov. 26, 2017 now include many culture change practices and principles. It is exciting when the government adopts what we… Read more
A Heart to Serve
Matthew Lysobey Director of Community Integration, Rockport Healthcare Services . . Are we seeing the disability or the potential? Would you believe that residents with diseases such as Alzheimer’s, stroke, Parkinson’s, MS, or vision impairment are preparing meals and… Read more
Change is Everywhere: Even the Pioneer Network Website!
Cathy Lieblich, Director of Network Relations Announcing the Launch of our Newly Redesigned Website! Just in time for Valentine’s Day, Pioneer Network is pleased to announce that we have redesigned our website with you in mind! We believe you will… Read more
Poetry at Sunrise
Wendy Boren, RN, BS Clinical Consultant/Educator Quality Improvement Program for Missouri (QIPMO) University of Missouri-Columbia Last week I was visiting with a young man whose family started out in the long-term care business over 80 years ago by opening the… Read more
