Introducing Artifacts of Culture Change (ACC) 2.0 & ACC-Assisted Living

Guides:
Karen Schoeneman, Karen Schoeneman Consulting: Quality of Life and Culture Change
Carmen Bowman, Regulator turned Educator, Edu-Catering: Catering Education for Compliance and Culture Change

Have you ever asked yourself the question, “how can I measure the work I am doing related to culture change?  If you have, then we’re here to help you answer that question.

Guide Bios:

Carmen Bowman

Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and surveyor satellite broadcasts on culture change and how to survey for activities. As a contractor to CMS, Carmen co-developed the Artifacts of Culture Change measurement tool and facilitated both Creating Home national symposiums sponsored by CMS and the Pioneer Network. She facilitated the Task Forces that developed the new Dining Practice Standards and Toolkit. She serves on the Pioneer Network Public Policy committee meeting quarterly with CMS Division of Nursing Homes and co-developed the Artifacts 2.0. Carmen has a Master’s degree in Healthcare Systems, a Bachelor’s in Social Work, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker, Group Practitioner and Presenter. She co-founded the Colorado Culture Change Coalition and has authored eight culture change workbooks plus hosts a monthly web culture change talk show Conversations with Carmen.

Karen Schoeneman

Karen Schoeneman spent the first held of her career in Social Services in various state-run long-term care homes. The second half was spent at Centers for Medicare & Medicaid Services (CMS) in the Nursing Home Division, where she became the lead for quality of life regulations, a trainer of over 5000 surveyors in their BASIC courses, developer of the Hand in Hand training toolkit which was sent by CMS to all nursing homes (15,000) in the U.S. Karen is one of the founders of the culture change movement and Pioneer Network. She brought principles of culture change to CMS through several surveyor video broadcasts and national projects including the Environment and Dining Symposia, co-sponsored by CMS and Pioneer Network. She co-developed the Artifacts of Culture Change tool with Carmen Bowman in 2006 as a CMS product. Currently, Karen seems to be retired, sort of, and has been working as part of the Pioneer Network team on Artifacts of Culture Change 2.0, scheduled for release winter, 2021.