At the Table- The Care Plan Process in a Resident Directed World

$59.00 $25.00

Cheryl Kruschke, Ed.D, MS, RN, CE
Debra Lyons, RN, CMS
Susan Black, LNHA, Lutheran Home
Carmen Bowman, Edu-Catering                                                         

Care Planning is certainly not a new tool or process for long term care, but over the past decade, there has been much talk and much work on defining just what that document needs to be in order to support a plan that is not just a paper compliance tool to satisfy the surveyors, but a living, breathing document that truly guides staff in understanding and meeting the needs of each individual resident based on their choices.  CMS, in the new long term care regulations, not only fully supports this, but the regulations mandate it!  Join Cheryl Krushke and others in the first of four webinars as they guide you through the new regulations related to Care Planning and provide ideas and tools that will help your team in understanding The Care Plan Process in a Resident Directed World.


  1. Participants will be able to identify three differences between a medically-based care plan and a person-centered care plan.
  2. Participants will be able to discuss the primary participants in the person centered
  3. Five primary steps in development of the person-centered care plan

This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1 clock hours and 1 participant hours.


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Dr. Cheryl Kruschke, EdD, MS, RN, CNE is currently an Associate Professor at Regis University and is also an Eden Associate, Eden Trainer and a staunch advocate of culture change and person-directed care. Cheryl’s career in long term care spans over 20 years. She began as a nursing assistant and her roles have included LPN, RN, Supervisor, Manager of Education and Quality Assurance, Director of Nursing and Nursing Home Administrator. Cheryl also has experience working in the Assisted Living environment as a house manager as well as District Director of Operations where she oversaw 10 assisted living homes. Cheryl has extensive experience presenting seminars and speaking at National and International conferences on the topics of Geriatrics, Culture Change, Leadership, Management, and Adult Education. Cheryl holds a Doctoral degree in Education as well as Bachelor’s degrees in Business and Nursing and Master’s degrees in Health Care Administration and Nursing.

Debra Lyons, RN, is a Registered Nurse Consultant with the Division of Nursing Homes. Ms. Lyons has been a Registered Nurse since 1998. She initially worked as a staff/charge nurse at Springfield State Hospital Center for acutely ill psychiatric patients. She continued at Springfield Hospital, where she became Head Nurse on her busy admission unit. In 2003, Ms. Lyons went to the Maryland State Office of Health Care Quality, becoming a Nurse Surveyor for LTC, Basic Hospital, and Transplant Hospital. From 2006 through 2008, she provided technical assistance to Maryland nursing homes in the area of Quality Assurance. Ms. Lyons returned to surveying Nursing Homes, and received her certification in QIS in April, 2010. She joined the CMS team on July 18th, 2010.

Susan Black is the Administrator for a 120 bed LTC home, which includes a 20 bed neighborhood for those with dementia, 64 Independent Living and 32 Assisted Living Apartments. Have been instrumental in change and reorganization in all areas. Maintained census above 95% for the past twenty three years. Colorado Lutheran Home was the recipient of the Step One AHCA Quality Award in 2004, five stars rating from CMS and received Eden Alternative Status in June 2006. Have been the recipient from MY INNERVIEW Excellence in Action Award for three years. Well respected by the State of Colorado and local Ombudsman.

Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course. As a contractor to CMS, Carmen co-developed the Artifacts of Culture Change measurement tool, authored the background papers for and facilitated both Creating Home national symposiums sponsored by CMS and the Pioneer Network. She facilitated the Pioneer Network Task Forces that developed the new Dining Practice Standards and subsequent Toolkit. She serves on the Pioneer Network Policy committee which meets with CMS Division of Nursing Homes quarterly and facilitated the first Surplus Safety Symposium. Carmen has a Master’s degree in Healthcare Systems, a Bachelor’s in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker, Group Practitioner and Presenter. She co-founded the Colorado Culture Change Coalition, and with Action Pact hosts a monthly web culture change talk show called Conversations with Carmen and has authored eight culture change workbooks including Changing the Culture of Care Planning: a person-directed approach.


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