Resource Library
Back to All Resources

Culture Change Fundamentals

Understanding the basic principles of person-directed care is the first step in making an informed decision, asking the right questions and moving forward with implementation.

A Free Starter Toolkit for Engaging Staff in Individualizing Care

Artifacts of Culture Change 2.0 Introduction and Handouts

An overview of the ACC 2.0 for nursing homes and the new ACC-AL for assisted living

Commitment to Person-Centered Language

Pledge to use to language that is dedicated to creating a culture of Aging that is Life-Affirming, Satisfying, Humane and Meaningful.

Commitment to Person-Centered Language Training

Continuum of a Person-Directed Culture

Illustrates the differences between staff directed and person-directed culture. Examples show how the continuum applies to specific practices

Culture Change Case Studies

Each case study highlights culture change from pre-transformation to implementation while focusing on the resulting impact and returns for residents, staff and organizations

Engaging Staff in Individualizing Care Communication Map

Pioneer Network is pleased to share this Communication Map for Engaging Staff in Individualizing Care. It illustrates how communication infrastructure is essential for effective care delivery to ensure positive resident and staff experiences.

Foundational Organizational Practices

Part of Starter Toolkit for Engaging Staff in Individualizing Care

Getting Started: Selecting and Prioritizing Changes

Pioneer Network partnered with PHI to produce this powerful tool for organizations that are beginning the process of de-institutionalizing services and individualizing care. It is a resource filled with training modules, exercises and tools for individuals at all levels of an organization.

McNally Cards

The Mr. McNally Cards and accompanying group exercise instructions, developed by B&F Consulting, is an excellent teaching tool for providing staff an understanding of why a resident has declined and identify what to do about it; the importance of knowing the resident’s psychosocial history and customary routines; and the importance of determining the true cause of the problems so staff can use specific interventions that address the actual underlying issues.

More than Meds Toolkit

This toolkit provide resources, tools and lessons learned from the “More than Meds” project to help nursing homes become better places to live and work.

National Culture Change Related Organizations

A list and information about national organizations that can help your organization with its culture change journey.

Side-by-Side Communication Map for Engaging Staff in Individualizing Care

A companion to the Engaging Staff in Individualizing Care Starter Toolkit

The First 24 Hours – An Unfolding Case In PDC

The goal of this unfolding case is to illustrate systems to support person-directed care for a resident’s first 24 hours in a nursing home, critical to integrating choices into a new resident’s daily life and plan of care

The Learning Circle Rules: Action Pact

The Learning Circle is built upon the idea that everyone sitting around the circle has something to contribute and something to learn.

The Learning Circle: Why Use it?

The Learning Circle is built upon the idea that everyone sitting around the circle has something to contribute and something to learn.

The Power of Language to Create Culture

Words matter and these papers address the importance of language in creating a culture of aging that is life-affirming, humane and meaningful