2019 Intensive Sessions

Intensive Sessions

Full Day Intensive Sessions

Wednesday August 7, 2019: 8:00 a.m. – 1:45 p.m.

Intensive 1
Person-Centered Palliative Care: Be the Bridge

Mark Philbrook, Director of Education & Volunteer Services, Transitions LifeCare
Jennifer Craft Morgan, Associate Professor, Gerontology Institute at Georgia State University
Kim McRae, FCTA (Family Caregiver Turned Advocate), Co-Founder, Culture Change Network of Georgia, President, Have a Good Life

Description: Join us to explore the important topic of palliative care. We will discuss what it is, how it is different than hospice, and how it is the key person-centered approach to providing relief from the symptoms and stress of a serious or life-limiting illness. It is all about improving quality of life and well-being for the individual who is experiencing the illness as well as their family/care partners. Palliative Care is not just about treating pain. It also treats depression, shortness of breath, fatigue, constipation, nausea, loss of appetite, difficulty sleeping, anxiety and any other symptoms that may be causing distress. It helps give people the strength they need to carry on with daily life. During the session, we will also provide an overview of a pilot by Alliant Quality, the QIO for Georgia, “Promoting Appropriate Use of Palliative Care Services in Skilled Nursing Centers” and share their newly developed TOOLKIT with attendees.

Intensive 2
Ageism: Exploring the Connection to Who We Are and the Work We Do

Ashton Applewhite, Anti-Ageism Activist, This Chair Rocks
Kyrie Carpenter, Coach/Speaker/Writer, Old School
Ryan Backer, Age Activist, OldSchool.info
Mel Coppola, President/Owner, Hearts In Care, LLC
Sr. Imelda Maurer, cdp

Description:  Join returning 2017 Keynote speaker, Ashton Applewhite, along with returning Guides and new faces, in exploring and discussing ageism and the emerging movement against it.  Participants will discuss and reflect upon their personal attitudes about aging, their effect in the workplace, and whether policies and practices in long-term care are ageist. Starting by providing data around internal and external ageism, there will then be a mix of activities that will inform attendees about current anti-ageism resources and initiatives, including OldSchool.info, a clearinghouse for all things anti-ageism and provide down-to-earth applications that can be used in the workplace. Together we will explore how the values and principles of person-centeredness are an antidote to ageism, as well as other forms of prejudice that segregate and diminish us. We will also look at how ableism and ageism intersect and the effect on Elders with different abilities wherever they may live. From this foundation, we will work together to identify ways to address the inherent ageism in care communities.


The participant will-

  • Discover three new ah-ha’s related to their own ageist attitudes
  • Recognize three workplace practices that reflect a negative view of aging
  • Identify person-centered principles that can be used to combat ageist practices
  • Create a commitment to begin embracing our own aging journey

Intensive 3
Loving: The Essence of Being a Butterfly in Dementia Care

Dr. David Sheard, Founder, Dementia Care Matters
Peter Bewert, CEO, Dementia Care Matters
Peter Priednieks, Co-Founder, Dementia Care Matters
Staff Members from Park Springs, Atlanta, GA

Description: The Butterfly Model is not new, has been long in the making and is delighted to come from the UK to celebrate the beginning of its 25th year at the Pioneer Network conference. It is a resilient model of care where caregivers are the creators of the Butterfly movement. It has sustained people living and working together in care homes over many years. You will leave this Intensive believing it’s happening, trusting your gut and feeling liberated. You will learn that you can remove obstacles and that there are ways to build on the power of human agency and potential where you work. Feelings really do matter most; we are all a feather away from being vulnerable, being loving needs to return to the core of everything we want to be; all we have is NOW.

In this Intensive, the Dementia Care Matters (DCM) team of founders and the CEO along with colleagues from Park Springs will take participants through their experience, demonstrating why they believe emotional intelligence is the primary competency in achieving culture change in dementia care.

This Intensive will model the “look, see, hear and feel experience” which Butterfly Homes go through in terms of ‘An Emotional Journey‘ to achieve their transformation.


  1. Experience the values and core philosophy of The Butterfly Model — which is an inner subjective conviction.
  2. Explore what’s behind DCMs culture change themes of Truth, Feelings, Malignancy, Freedom, Households, and Connections.
  3. Evaluate practically their culture of care using ‘Inspiring’ — The Butterfly Household Model of Care 70 Point Checklist.
  4. Evidence from DCMs CEO of his previous experience as a care provider creating Butterfly Homes in Australia.
  5. Engage with colleagues from the first pioneering and successful US Butterfly Home, Park Springs in Atlanta.
  6. Examine the ‘attached relationship centered‘ qualitative and quantitative data from its implementation in five countries.


AM Mini-Intensives

Wednesday August 7, 2019: 8:00 a.m. – 10:45 a.m. 

Intensive 4
Doing Better Together: A Leader’s Guide to High Performance

Barbara Frank, Co-Founder, B&F Consulting
Cathie Brady, Co-Founder, B&F Consulting
David Farrell, Vice-President of Subacute Services, Telecare 

Description: Drawing on lessons from the field, presenters will share strategies for investing in staff, implementing systems to maximize staff performance, and applying person-centered practices to support continuous improvement. Learn how to channel resources into high performance, establish huddles for daily communication and problem-solving, and bring each resident’s social history and customary routines into care planning and quality improvement for team problem-solving that improves residents’ outcomes. The session will focus on improving care for people living with dementia, providing trauma-informed care, and preventing avoidable adverse events, by putting in place systems to support the staff closest to the residents in individualizing care.

Intensive 5
Engagement and Connection for All — the Circle Talk Way 

Deborah Skovron, Director and Creative Director, CircleTalk
Cammie Cloman, CircleTalk Master Trainer 

Description: This is an interactive session to give participants a hands-on, “felt” experience of a CircleTalk “circle” conversation activity. Participants will engage in discussion and interactive activities to understand how to increase connection in authentic ways utilizing a simple, structured conversation model. Participants will understand the depth and breadth of issues related to social isolation for older adults and how to establish an environment for meaningful and purposeful engagement within small groups. These methods, themes, and activities will be incorporated directly from the CircleTalk Curriculum.

Intensive 6
Lessons Learned from Implementing an Evidenced-based, Person-centered Communication Tool

Katherine Abbott, Assistant Professor of Gerontology and a Scripps Gerontology Center Research Fellow
Alexandra Heppner, Project Manager, Research Assistant 

Description: Participants will be introduced to the evidenced-based Preferences for Everyday Living Inventory (PELI) and learn how to implement Preferences for Activity and Leisure (PAL) Cards, a novel communication intervention to enhance preference-based, person-centered care. Findings from a state-wide Quality Improvement Project with 35 providers will be discussed, practical tips and benefits to residents, staff, and family will be provided, and the step-by-step PAL Card implementation tip sheet will be reviewed. Participants will have the opportunity to practice using the PAL Card materials and leave this session with access to the resources needed for implementation in their communities.

Intensive 7
Rethinking Dementia: A Well-Being Approach 

Al Power, MD, Schlegel Chair in Aging and Dementia Innovation
Melanie Pereira, RN, Brittany Kraft, RPN, and Erica Hooker, RPN, Schlegel Village 

Description: This workshop will present an “experiential model” for viewing dementia that focuses on a strengths-based, proactive approach, enhancing several aspects of well-being. The model will be explained and an interactive session will help participants practice the skill of looking at distress through a well-being lens. Team members will share stories of people with complex distress that was dramatically improved with this approach. The support network of Schlegel Villages’ “Personal Expressions Resource Team” will be described, and participants invited to imagine how a similar support structure could be implemented in their communities to promote a well-being approach.

Intensive 8
Montessori Applications to Dementia Care: So Much More than Just Activities

Cameron Camp, Director of Research & Development, Center for Applied Research in Dementia
Jennie Keleher, Implementation Coordinator, Department of Veterans Affairs (VA), Veterans Health Administration
Lynn Snow, Research Clinical Psychologist, Department of Veterans Affairs (VA), Veterans Health Administration

Description: Effectively engaging residents living with dementia and other cognitive disabilities is challenging for even experienced care teams. This Montessori-based skill-building workshop will introduce practical approaches to identify resident strengths (e.g., reading assessments), ways to use remaining strengths to promote independence (e.g., external cues, categorical decision-making), and strategies for fostering community and meaningful activity (e.g., resident committees, how to offer more meaningful choices, etc.). We will use video, clinical examples, in-session practice, an organizational-self assessment tool, and role-play to provide participants with new ways to foster a sense of contribution and meaningful roles for residents across the spectrum of ability.


PM Mini-Intensives

Wednesday August 7, 2019: 11:15 a.m. – 2:00 p.m. 

Intensive 9
Eat Status Quo for Breakfast: Be a Courageous Leader 

Sarah Brown, Executive Director, Empira 

Description: Why does meaningful change take so much time? How can meaningful change occur with limited resources and abundant regulations? How can you engage your stakeholders to engage and make meaningful change for older adults now? Empira, a collaborative of four aging service providers, has spent the last 18 years digging deep into the most challenging issues facing aging service. Come learn about the lesson from the past, current success and challenges of today and be inspired to continue paving the way for future where society values interdependence and inclusive to everyone across the lifespan.

Intensive 10
A Transformation to Neighborhoods: Construction, Organizational Design, Change & Technology 

Lisa Reifenrat, LNHA, United Methodist Communities
James Clancy, Executive Director, United Methodist Communities 

Description: Learn the steps to take to prepare for a physical transformation from an institutional to a home environment. Explore our challenges and strategies faced during the transformation by staff, residents and family members. In addition, understand how to apply a person-centered approach to organizational design changes: decentralized dining, person-centered care practices, learning circles, household huddles, and household roles. Take away useful forms to track and monitor progress. Lastly, observe and utilize Connected Living and One Day tools for person-centered resident engagement. Discover how we are overcoming ageism and using technology to bridge the gap between generations.

Intensive 11
Person-Centered Practices: Returning Power to Those We Support

Ivette Rivera-Oritz, Manager for Pharmacists and Dietitians, Texas Health and Human Services (HHSC)
Dr. George Bithos, Independent Ombudsman for State Supported Living Centers of Texas
Mary Bishop, Person-Centered Practice Team Lead, Texas HHSC

Description: Learn how Person-Centered Thinking training has been utilized to assist nursing homes across the Texas HHSC system in restoring positive control of the lives of those residents who live there. Explore how the state of Texas is utilizing non-pharmacological interventions such as music and memory, person-centered practices, and trauma-informed care, in an effort to reduce the use of psychotropic medication and return positive control back to those being supported who are aging, and how this has taken Texas from 50th in the nation to 17th in the use of psychotropic medication.

Intensive 12
Unlocking and Desegregating Memory Care: Practical Pathways to Inclusion

Jennifer Carson, PhD, Director, Dementia Engagement, Education and Research Program, University of Nevada Reno
Al Power, MD, Schlegel Chair in Aging and Dementia Innovation 

Description: Increasingly, locked and segregated ‘memory care’ is being challenged, especially by people living with dementia who are demanding their human rights and the freedom to live in a restraint-free world. As a field, we are being called to create inclusive communities for people of all abilities. The time for change is now, but it’s a complex issue that requires knowledge, planning, communication and teamwork. In this session, we will explore the case for inclusive living, including moral, clinical, evidence-based, and demographic arguments. Then we will consider practical pathways to inclusion, highlighting two practice-based examples from providers who are leading the way.

Site Visits

Wednesday August 7, 2019: 8:00 a.m. – 2:00 p.m. (5-hour session)

SV 1
Businar Tour to The Homeplace of Midway, Kentucky

Limit 40 people

Mary Hopfner-Thomas, Project Manager, The Green House Project
Tonya Cox, Executive Director, Christian Cares Community

Description: Participants will engage in an interactive learning experience that begins with a trip to The Homeplace. Fun trivia about culture change and The Green House Project will leave attendees knowing more about the model than ever before. Upon arrival, hear the unique story of how a small community in Kentucky partnered with Christian Care Communities to establish the first Green House homes in Kentucky. Upon departure, attendees will engage in unpacking their learning by sharing insights and experiences with one another based on all that was seen and heard.

SV 2
Nazareth Home

Limit 52 people

Mary Haynes, CEO and President, Nazareth Home, Inc.
Jack York, Founder, IN2L 

Description:  Your day promises to be one of discovery and engagement as the team at Nazareth Home in Louisville takes you on a tour of their community, sharing how their culture change journey has been guided by the Hatch Model, a model which supports changing culture through meaning, environment, clinical and workplace practices.  In addition to touring the campus, you will participate in 3 learning sessions.  You will see how they have brought individualization to the environment through their work with TrueDoors; how workforce innovation has been enhanced through technology and their partnership with IN2L; and how meaning and clinical practice have come together through their Connected Affirmation Palliation (CAP) program, which focuses on the integration of palliative care and engagement technology as central components to restorative, activity and therapy programs in senior living. The CAP program aims to increase the opportunity for person-centered care to grow beyond the traditional standard and daily life of persons living in nursing and assisted living communities while creating pathways that increase active daily living and provide a road map as to how to pivot into the palliative care phase.