Intensive Sessions

Pioneer Network Conference Intensives

Pioneer Network Intensives are a deep dive into one topic. Experienced Guides, who can demonstrate with hands-on practical approaches, will get to the heart and soul of the subject matter, while giving you the nuts and bolts that you can take home and use immediately. These Workshop Intensives are designed especially for YOU — the Pioneer attendee. So prepare for a session of intense interactive learning experiences.

Intensive #1
Full Day Intensive Session: 8:00am – 4:30pm

Facilitative Leadership: A Path to Meaningful Engagement

Creating an organizational culture that welcomes the ideas and perspectives of all stakeholders builds trust and inspires team members to develop a powerful sense of ownership. Teams develop the ability and flexibility to tackle complex challenges with creativity and confidence. Facilitative practices can respectfully and effectively address concerns, while removing barriers to success. As organizations engage in change efforts, it’s the transitions involved that often give rise to the most arduous challenges. At these times, facilitative skills are essential. Session participants will explore and experience hands-on practice with facilitative approaches that drive successful transformation and high engagement.

Denise Hyde, Community Builder, The Eden Alternative
Laura Beck, Learning & Development Guide, The Eden Alternative


Intensive #2
Full Day Intensive Session: 8:00am – 4:30pm

Doing Better Together: A Nursing Home Leader’s Guide to High Performance

This session provides practical strategies for leaders to implement a bundle of practices that create the conditions for staff to perform at their best in delivering high quality person-centered care. It describes three elements — people, systems, and processes — for high performance. Participants will learn how to: (1) achieve high performance by developing, supporting, and involving their staff; (2) implement systems to facilitate communication and teamwork among staff; and (3) a high involvement iterative and interactive process of change. The bundles of evidence-based practices are mutually reinforcing and create a cycle of increasing stability and continuous improvement

David Farrell, VP of Sub-acute Operations, Telecare Corporation


Intensive #3
Full Day Intensive Session: 8:00am – 4:30pm

Bringing Creativity and Arts into Our Elders and Our Lives

We believe creativity is essential in health care, especially when working with persons living with dementia. We will share with you how to get your creative juices flowing, how the arts can be throughout your day and how to do 1-1, small, and large group individualized creative engagement. You will walk away from this session with the ability to run a movement, an art, sound, improv or poetry session with your Elders — even if you have never done any of these things. Be ready for an interactive and interesting day!

Karen Stobbe, Director, In the Moment, LLC
Mondy Carter, Chief of Creative Chaos, In the Moment, LLC


Intensive #4
Full Day Intensive Session: 8:00am – 4:30pm

Person-Directed Care Study at Signature HealthCare Hometown: The Research Says it Makes the Difference!

Changing the culture of a single nursing home is not easy work. Changing the culture of an entire organization can be a daunting task. But that’s just what the team at Signature HealthCare has done.  In this session, members of the team will share insights and stories about why person directed care is not only the “right thing to do for Elders” but also why it is the right thing to do for your business! You will learn the business case for culture change including an immersive look at Signature HealthCare’s recently published research on person-directed care and it’s financial and clinical impacts on the organization.

Angie McAllister, Director of Cultural Transformation, Signature HealthCare
Chris Cox, Senior COO, Signature HealthCare


Intensive #5
Full Day Intensive Session: 8:00am – 4:30pm

Back to Basics: Leveraging a Profound, Joyful, Systems-Changing, Transformative, Culture Through Elder-Centered Community Development

The goal of this intensive is to provide participants with the consciousness, skills and methodology to accelerate the growth of an elder-centered culture in any environment in which elders live or are served.  Based on the Live Oak Regenerative Community, the approach is grounded in the systematic cultivation of a healing elder-centered community that promotes meaning; joy; mourning; learning; growth; connection to one another and the world around them; hope for the future; and empowerment of a voice and choice for each person and the community.  Beginning with the elders, the community development process will generate cascading ripples of change that are the antidote to institutionalization.

Barry Barkan, Founder Live Oak Institute
Debora Cushman Barkan, Co-Director, Live Oak Institute


Intensive #6
Half Day AM Session: 8:00am – 11:45pm

Preferences for Everyday Living Inventory (PELI) Boot Camp: The Foundation for Implementing Preference Based, Person-Centered Care Across (Long Term Senior Services) Settings

In this interactive workshop, participants will learn how to implement preference based, person-centered care using the Preferences for Everyday Living Inventory (PELI). The session will provide an introduction to the PELI preference assessment tool, and present evidence-based research supporting use of the PELI in nursing homes and assisted living. Participants will learn how to conduct PELI interviews with residents/clients or their family members. After receiving instruction, participants will break into pairs and practice using the interview tool and developing a care plan that integrates preferences. Finally, ways of measuring both process and outcomes of preference congruent care will be provided.

Kendall Leser, PhD, Research Associate, Miami University
Karen Eshraghi, MSW, Project Coordinator for Quality Improvement
Madlyn Abramson, Center for Jewish Life


Intensive #7
Half Day AM Session: 8:00am – 11:45pm

Leveraging the Wisdom of Our Elders

In 2010, Ron Schlegel shared a dream and from this dream, Wisdom of the Elder was born. While we can gain knowledge from books, knowledge only becomes wisdom with personal experience. One of the most hidden treasures in society is this accumulated wisdom. In its original format, the Wisdom of Elder program enabled residents to share their experiences as well as wisdom in the Villages and the broader community through large events. Over the years, the program has evolved to become a way of life. At Schlegel Village, residents are deeply engaged, fostering meaning, purpose and growth through the creation of opportunities for them to contribute to their community in meaningful ways. In this session, team members and Elders from Schlegel Village will share how the Wisdom of the Elder program has changed the culture of their community and enriched the lives of all who live, work, and visit there.

Melenie James, Recreation Director at Winston Park, Schlegel Village
Jessica Luh Kim, Director of Education and Program Development, Schlegel Village
Panel of residents, direct support team members, Village leaders, Schlegel Village


Intensive #8
Half Day AM Session: 8:00am – 11:45pm

Wise Leadership: Conversations with a Mentor and a Sage

The relationship between wisdom, knowledge, and leadership will be revealed in this conversation led by two people who have a proven track record for successful change and healthy corporate culture. Nancy Fox and Jeff Jerebker have been altering the paradigm of elder care for over 35 years. In this dynamic and interactive session, these two national change leaders are joining forces again, as they have many times in their careers. Drawing on their life experiences and the wisdom of the group, the Mentor and the Sage are sure to incite, provoke, and engage the leader within you.

Nancy Fox, Chief Innovation Officer, Vivage Senior Living
Jeff Jerebker, Elder-Care Influencer


Intensive #9
Half Day AM Session: 8:00am – 11:45pm

Technology for Person Centered Care: Practical, Affordable, Impactful

As professionals in aging and well-being, we know that to be successful in responding to our unique challenges, we will need to explore, understand and use new and innovative technologies that will support the persons we serve. Whether in robotics or sensors; assistive technologies; a new mobile app; or a simple smart phone improvement, we already know that we are on the cusp of many exciting opportunities. The future is truly now!   In this workshop, we will glimpse into our new future and, through a panel of experts and gerontologists, assess the potential of these emerging technologies. Together, we will explore how technology can be practical, efficient and life-affirming. What emerges is a light into the potential to transform the experience of aging in a variety of contexts: social connectivity and emotional health; mental ability; physical function; chronic disease management; longer life expectancy; workforce issues; family caregivers; design guidelines; banking and financial services; regulation and payment; and cultural diversity.

David Lindeman, Ph.D., Director of Health, Center for Information Technology Research in the Interest of Society (CITRIS), University of California, Berkeley, and Director of the Center for Technology and Aging.
Bill Keane, Consultant in Aging, Keane-I, Inc.


Intensive #10
Half Day AM Session: 8:00am – 11:45pm

Are We Still Trying to Balance Mission and Maintenance: Seeing Retirement Needs in a New Light

This session is addressed exclusively to two groups: 1) Sisters who have responsibility, by election or by appointment, for the care of their retired Sisters. 2) Those lay men and women employed as staff in convent retirement settings. The session will elucidate the close parallels between essential Congregational values, as reflected in principal documents, with the spirit of regulatory minimum standards of care. This awareness will open the door to a shift in mindset, a new reading of the “signs of the times” with subsequent philosophical and operational changes in respective convent retirement homes in furthering the mission.

Sister Imelda Maurer, cdp


Intensive #11
Half Day AM Session: 8:o0am – 11:45pm
Intensive #12
Half Day PM Session: 12:45pm – 4:30pm

Scottish Home Site Visit — The Caledonian House Story

This session will visit a small home serving people living with memory loss. The model is built upon the principles of person-directed memory care and support and is led by a self-organized work team. This empowered staff of care partners and coaching leaders will share their experience of creating their unique model. The home will be open for a tour and time with elders. Lessons learned will be shared regarding environmental design, human resources and the education plan, and the sustaining of meaningful engagement within the life of the home.

Anna Ortigara, Consultant, PHI
Jim Boyle, Administrator, The Scottish Home


Intensive #13
Half Day PM Session: 12:45pm – 4:30pm

No Rest for the Weary — A Guide to Sustaining a Culture of Restorative Sleep

Empira, a collaborative of four senior care organizations, has successfully implemented, and more importantly, sustained several culture change programs including a restorative sleep program.  Together, these organizations have been working on performance improvement programs to improve the quality of life for seniors in their community and the industry as whole. Empira will share the sustainment strategies used to create a culture where sleep matters years after the restorative sleep program ended. Whether you are working a restorative sleep program or a different culture change initiative, there will be practical lessons shared to help with sustainment efforts in your own community.

Sarah Brown, Executive Director, Empira
Heather Johnson, Clinical Educator and Program Specialist, Empira


Intensive #14
Half Day PM Session: 12:45pm – 4:30pm

Can Nursing Home Residents with Dementia, CVA, MS, Parkinson’s Disease, and/or Vision Impairment Prepare a Meal and Feed the Homeless?

If no one needs you anymore and you no longer have the opportunity to give back, to be of service, will you feel like a burden? No matter how kind and compassionate your caregivers are? Why are so many residents depressed, apathetic and angry when we are doing the best we can to care for them? People still need to be needed, even if they are living with Dementia or only have the use of one arm. Members of the team from Rockport Healthcare Services, including a resident, will share how residents with significant physical and cognitive challenges are continuing to contribute and serve their community through the innovative program, A Heart To Serve, in which residents prepare and serve food to people in shelters and at soup kitchens. You will leave this session inspired and prepared to use the specific tools provided to implement a program of meaningful engagement in your community.

Matthew Lysobey, Director of Community Integration, Rockport Healthcare Services


Intensive #15
Half Day PM Session: 12:45pm – 4:30pm

Enhance Care by Analyzing and Addressing Distress Reactions in People Living with Dementia

If we want to truly deliver person centered approaches in dementia care, our focus should be to prevent or minimize the distress that a person living with dementia may experience following their move into a care home. The 10-60-06 program was developed by a team from Barchester Healthcare in Great Britain to enhance the lives of residents living with dementia.  The focus is on the reduction of distress and helping staff to move away from the ideology that people living with dementia exhibit ˜challenging behavior” to a place where staff appreciate that there may be things that we have not recognized or understood.  Through this program, communities are seeing not only a reduction in distressed reactions, but also in falls, antipsychotic, and anxiolytic drug use.

Caroline Baker, Director of Dementia Care, Barchester Healthcare, UK
Ann Marie Harmer, Dementia Care Specialist, Barchester Healthcare, UK


Intensive #16
Half Day PM Session: 12:45pm – 4:30pm

Three Meals a Day…The Person-Directed Way

A comprehensive and intensive look at how to create and implement “outside the box” dining solutions for the increasing demands of elders today and tomorrow. This session will guide attendees along a path of interactive real life problem solving scenarios whose outcome will enable them to initiate real action upon return to their respective duties. The primary goal always being vastly improved customer and employee satisfaction. And are you worried about compliance? We’ve got you covered there too. Pencil this one in, you don’t want to miss it!

Bill Lutz, Owner, Optimum Solutions & Strategies, LLC
Diane Hall, RD, LD, LHA


Intensive #17
Half Day PM Session: 12:45pm – 4:30pm

Pioneering Solutions to the Workforce Crisis

Everyone aims to deliver high quality, person-centered care, yet without the people to fill these jobs, and the funding to sustain the broader long term care system, achieving this goal is impossible.  Across the country, employers are struggling to find and keep enough direct care workers to meet consumer needs. With increasing frequency, we are hearing stories of providers who have closed units and halted the acceptance of new clients due to worker shortages.  PHI — the nation’s leading resource on the direct care workforce, and Hebrew Senior Life — voted one of Boston’s best employers — will co-host this pre-conference dedicated to exploring multiple facets of the workforce crisis including facts and trends, business models and their impact on job quality, stories from the field, and pioneering practices that have demonstrated results.

Sue Misiorski, National Director of Coaching and Consulting, PHI
Tammy Retalic, Chief Nursing Officer, Hebrew Senior Life


Intensive #18
Half Day PM Session: 12:45pm – 4:30pm

Person-Centered Care and Short Stay: Making the Connection

Some say that true person-centered care is not possible in short-term rehab; that the whole-person focus on the individual is unrealistic when the stay is so short.  This session will explore what person-centered care would look like in the rehab setting.  The difference between hospitality and person-centered care will be examined.  The guides will walk the participants through the journey from the hospital, through the doors on the first day, and all the way through to the return home. This will be an interactive session where participants will work together to develop a person-centered model for short-term rehab.

Amanda Green, ED Marketing & Strategic Development, Healthcare Therapy Services, Inc.
Jeanne Heid-Grubman, Administrator, Victory Lakes, Franciscan Retirement Communities